Centralizing Leads and Connecting with Sales Advisors across Multiple Channels
CRM
For Stellantis brands, we deployed a comprehensive conversational flow that centralizes lead traffic and connects potential customers with sales advisors across multiple channels, including WhatsApp and websites. Using Ashnoo's technology, we enabled seamless interaction for customers, whether they were browsing a brand’s website or reaching out via WhatsApp. This integrated solution ensures that leads are captured effectively, routed to the right sales advisors, and receive prompt, personalized responses. By enhancing the accessibility of information and providing a smoother transition to the sales team, this solution significantly improves customer engagement and conversion rates for Stellantis.
