General Manager
Soufiane leads Ashnoo with a sharp focus on creating impactful and tailored conversational marketing solutions. A strategist at heart, he combines a deep understanding of technology with an ability to identify real-world challenges for businesses. His approach ensures that every chatbot and live chat monitoring tool developed by Ashnoo is not just innovative but also practical and results-driven. Soufiane’s leadership is rooted in collaboration and a clear vision, driving the team to deliver solutions that make meaningful connections between brands and their audiences.
CTO
Hicham leads the development of innovative digital solutions that power our clients' growth journeys. From custom websites and mobile apps to chatbots and advanced integrations, Hicham ensures our tech solutions are cutting edge, scalable, and seamlessly aligned with our clients’ business goals.
Head of Ai. & Hardware
Farid is the mastermind behind the AI and hardware innovations at Xperiences. With a deep understanding of cutting-edge technologies, he leads the development of interactive experiences that merge physical and digital worlds seamlessly. His expertise in AI-driven solutions, paired with his passion for hardware design, ensures that each project we deliver is both immersive and highly functional. Farid’s work is at the heart of our most impactful experiences, making him an integral part of the team’s success.
Relationship Manager
Fayçal is the trusted partner for clients looking to outsource their live chat operations. With a deep understanding of conversational dynamics, he ensures every interaction reflects the client’s brand identity while delivering exceptional service. Fayçal oversees the live chat teams, ensuring prompt, personalized, and impactful responses. His ability to adapt to diverse industries and client needs makes him an essential link between Ashnoo and its partners, ensuring a seamless experience for businesses and their customers.
Customer Success Manager
Hamza is the cornerstone of client satisfaction at Ashnoo. With a proactive mindset and a keen eye for detail, he ensures every project exceeds expectations. From onboarding to ongoing support, Hamza is dedicated to building strong, long-term relationships with our clients. His expertise lies in understanding unique business needs and translating them into seamless conversational experiences that drive results. Always approachable and solution-oriented, Hamza is committed to turning challenges into opportunities for success.
